Jove Global Solutions is committed to protecting the privacy and security of its users and customers. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our services, including the Junger Express food delivery platform.
Junger Express collects only essential customer information such as mobile number, delivery address, and order details to process food deliveries efficiently. Your personal data is securely stored and is never sold or shared with third parties except delivery partners and restaurants strictly for order fulfillment.
By placing an order on Junger Express, you agree that once an order is confirmed and preparation has started, it cannot be cancelled. Prices, menu items, and availability are determined by partner restaurants and may change without prior notice.
Delivery times shown in the app are estimated and may vary due to restaurant preparation time, traffic conditions, weather, or other operational factors. Junger Express strives to ensure timely delivery but does not guarantee exact delivery times.
Refunds are applicable only if an order is not delivered, is cancelled by the restaurant, or if there is a verified issue with the order. Approved refunds will be processed to the original payment method within 5–7 working days.
For any questions or support related to your orders, please contact us at